Quantum Organizations: A New Paradigm for Achieving Organizational Success and Personal Meaning (Kilmann Diagnostics, 2011)

by Ralph H. Kilmann

 

Table of Contents

LIST OF ILLUSTRATIONS

PREFACE

CHAPTER 0: THE ULTIMATE ENCOUNTER
Getting Acquainted with Your Paradigm and Getting a Chance to Change It

• WHAT WOULD YOU DO DIFFERENTLY?
• A CHALLENGE TO THE READER

CHAPTER 1: TWO DUELING PARADIGMS
The Essential Categories for Seeing, Thinking, and Behaving

• THE OLD PARADIGM
• Two Dominating Patriarchs
• Seven Essential Categories in the Old Paradigm
• THE NEW PARADIGM
• Discovering the Quantum Nature of Light
• Discovering the Absolute Speed of Light
• The Realization of a Relativistic Universe
• Superstrings as the Substance of Spacetime
• Rejecting the Separation of Mind and Matter
• Bringing Consciousness into the Cosmos
• Journeying into Consciousness
• The Evolution of Multiple Universes
• The Relevance of Quantum Mechanics
• Seven Essential Categories in the New Paradigm

• THE CHALLENGE OF TRANSFORMATION

CHAPTER 2: THE NEW ORGANIZATION
From Essential Categories to Achieving Self-Transformation

• PICTURING THE NEW PARADIGM

• PARADIGMS FOR ORGANIZATIONS
• The Newtonian Organization
• The Quantum Organization
• AN OVERVIEW OF SELF-TRANSFORMATION
• Summarizing the Eight Tracks
• Sequencing the Eight Tracks

• SUMMARIZING THE STAGES OF TRANSFORMATION

CHAPTER 3: QUANTUM INFRASTRUCTURES
Generating the Potential for Achieving Self-Transformation

• THE CULTURE TRACK
• Diagnosing Cultural Norms
• The Case of American Gas & Electric
• Step One: Surfacing Actual Norms
• Step Two: Establishing Desired Norms
• Step Three: Identifying Culture-Gaps
• Step Four: Closing Culture-Gaps
• THE SKILLS TRACK
• Managing Complex Problems
• Managing Implicit Assumptions

• THE TEAM TRACK

• THE FIRST THREE TRACKS

CHAPTER 4: FORMAL SYSTEMS
Managing Strategy-Structure and Rewards with Quantum Thinking

• THE PROBLEM MANAGEMENT ORGANIZATION (PMO)
• Mobilizing the Shadow Track
• Mobilizing the Strategy-Structure Track
• Mobilizing the Reward System Track

• ALIGNING AND DEPLOYING ALL SYSTEMS

• THE STRATEGY-STRUCTURE TRACK
• Formulating and Deploying Strategic Architecture
• Designing and Deploying Structural Forms
• THE REWARD SYSTEM TRACK
• Motivation, Rewards, and Performance
• Developing and Deploying Reward Practices

• THE MIDDLE TWO TRACKS

CHAPTER 5: PROCESS MANAGEMENT
Improving Core Processes Within and Across Subunits

• THE GRADUAL PROCESS TRACK
• Describing Value-Added Processes
• Controlling Value-Added Processes
• Improving Value-Added Processes
• THE RADICAL PROCESS TRACK
• Distinguishing Gradual and Radical Improvement
• Redesigning Structure for Radical Improvement
• Using Economic Criteria for Process Management
• Mobilizing PMOs for Radical Improvement

• THE LEARNING PROCESS TRACK

• THE LAST THREE TRACKS

CHAPTER 6: CRITICAL SUCCESS FACTORS
Enabling Self-Aware Consciousness, Organizational Success, and Personal Meaning

• ENABLING SELF-AWARE CONSCIOUSNESS
• Exploring Ego Energy and Ego-Defining Processes
• Exploring Spirit and Spiritual Enlightenment

• ENABLING ORGANIZATIONAL SUCCESS

• ENABLING PERSONAL MEANING

• CONCLUDING REMARKS

BIBLIOGRAPHY

ABOUT THE AUTHOR

INDEX

 

From the Book Jacket

Today's executives and managers face an unprecedented challenge: They must find innovative ways to meet the demands of the complex and interrelated problems posed by new technology, globalization, rapid change, and intensifying competition. Empowerment, reengineering, organizational learning, and other change initiatives have attempted to offer practical solutions to this challenge. But what has been lacking is a completely integrated approach for leading, managing, and organizing for the new millennium.

Quantum Organizations presents a new paradigm that can help today's executives see, think, and act in new ways—ways that enhance organizational success and personal meaning. Management expert and top-selling author Ralph Kilmann brings together more than three decades of research and consulting experience in this groundbreaking book to provide a practical guide to achieving the essential—transformational—changes the new realities require.

Writing with a masterful command of the sweep of human evolution and the awesome discoveries of the new sciences, Kilmann shows why the old concepts that served the industrial age must give way to altogether new categories—a new paradigm—for the age of global interdependence and self-aware consciousness. And he clearly explains how to use this new paradigm to see the increasing interconnections among industries, markets, organizations, and organizational members; radically improve infrastructures, systems, and processes; create new levels of organizational success and economic value; and reach new heights of personal meaning, fulfillment, and enlightenment.

To Order QUANTUM ORGANIZATIONS

 

Top of Page