Workbook for Implementing the Tracks: Volume I... and Overhead Slides for Implementing the Tracks: Volume I (Newport Coast, CA: Organizational Design Consultants, 1991-2007)
by Ralph H. Kilmann
Overview
The Workbook for Implementing the Tracks: Volumes I, II, III has recently been updated to reflect Ralph Kilmann's Eight-Track Program that is formally presented in his book, Quantum Organizations. The three-volume Workbooks provide all the essential materials (cases, exercises, instruments, surveys, overhead slides, ethical guidelines, and logistical procedures) so that all organizational members can actively—and effectively—participate in quantum transformation. All the materials are completely integrated and professionally designed into one-day-per-month workshop sessions: the most practical—and beautiful—combination of workshop materials ever developed for organizational transformation. Moreover, The Workbooks are not a pick-and-choose collection of previously available items, but are a completely integrated program of original materials. Taking more than twenty years to develop, The Workbooks have been utilized for achieving organizational success and personal meaning throughout the world. And Kilmann's Logistic Manual for Implementing the Tracks provides a Logistics Coordinator and a Logistics Team with the behind-the-scenes guidelines for implementing the tracks—smoothly and successfully.
The design of the Workbooks enables organizations to distribute the relevant materials to every participant—as the Eight-Track program progresses. Part One (Understanding the Program) is usually distributed before any of the workshop sessions begin—as a total package of background material for every participant. Part Two (The First Three Tracks) can be distributed to participants one chapter at a time—at the start of each workshop session. Part Three (The Next Two Tracks) can be distributed to all participants when two special task forces—representing all areas and levels in the organization—are established to address the strategy-structure and reward system barriers to success. Part Four (Evaluating the Program) can be distributed when the organization is ready to examine what impact the completely integrated program has had on key aspects of organizational success. Lastly, Part Five (The Three Process Tracks) can be distributed as the formal systems are being designed—when the organization is ready for process management (including total quality management, business process reengineering, and organizational learning).
The Workbook Volume I—882 pages in total—provides three workshop sessions in the culture track and three workshop sessions in the skills track. These six one-day workshop sessions for all participants in the program, usually conducted during a six-month period (one workshop per month), provide the essential foundation for establishing healthy cultural norms and learning (and practicing) the vital skills in people management, problem management (including assumptional analysis), and time management. These workshops also include numerous progress reports and group discussions so that all members can assess what has improved, stayed the same, or become worse—and why. All subsequent workshop sessions in the Workbooks Volumes I and II build upon the basic cultural norms and skill development addressed throughout the Workbook Volume I.
To Order WORKBOOK VOLUME I
(882 Pages)
Table of Contents
PREFACE
INTRODUCTION
DESIGNING THIS WORKBOOK
USING THIS WORKBOOK
THE CHALLENGE
ACKNOWLEDGMENTS
SURVEYS AND INSTRUMENTS
WORK SHEETS
INDEX
PART ONE: UNDERSTANDING THE PROGRAM
Chapter 1 Implementing the Five Tracks: Theory and Practice
Chapter 2 Diagnosing the Organization and Mobilizing the Shadow Track
PART TWO: THE FIRST THREE TRACKS
(BEGINNING)
Chapter 3 Culture Track—Session One: Identifying Culture-Gaps
Chapter 4 Skills Track—Session One: Learning People Management
Chapter 5 Culture Track—Session Two: Closing Culture-Gaps
Chapter 6 Skills Track—Session Two: Learning Problem Management
Chapter 7 Culture Track—Session Three: Sustaining Cultural Change
Chapter 8 Skills Track—Session Three: Learning Time Management
To Order OVERHEAD SLIDES VOLUME I
(403 Slides)
These 8.5 x 11 inch slides are numbered to correspond to the exact page in the Workbook where these slides are presented and discussed. Note: On that corresponding page in the Workbook, each overhead slide is reproduced in a smaller format, which leaves room for printed notes and extra space for adding additional comments. All slides are in a pdf file (Acrobat), which can be used as a formal slide presentation—via a laptop computer, screen, and projector.