What Participants Have Said About Dr. Kilmann's Workshops
"This is a compelling and powerful model for implementing the changes required to create a culture of continuous improvement. If we wish to serve our customers with excellence now and in the future, we cannot afford to ignore these ideas and methods."—John M. Sebeson, Head, Computer Information Department, formerly AT&T Bell Laboratories
"The program was well planned, well executed, and above all realistic. Quick fixes tend to be ‘sexy' but are usually too limited in scope and too difficult to sustain because they are not holistic. The five-track program is much more challenging to master but is a much better response to real world problems."—Deborah Linehan, Manager of Corporate Planning, Regional Public Transportation Authority, Phoenix, Arizona
"This is the most professionally designed and developed seminar I've ever attended. The models are well conceived and the content is expertly designed and delivered. I left the seminar with the tool kit and knowledge to begin work on my culture change project."—Dr. Fred Fuehrer, Director Organization Development, Pentair, Inc.
"This workshop has the potential to have a major impact on corporate America (or the world) in the near future."—Gordon Springler, Operations Manager, Chemical and Laser Sciences Division, Los Alamos National Laboratory
"We now can enjoy a common language and a systematic framework to discuss what we are doing, why we want to do it, how some things can be achieved, and what the appropriate timing is. A solid overall conceptualized approach to re-energizing a company."—Wade Wnuk, Vice President, Regional General Manager (Western Hemisphere), T. D. Williamson, Inc.
"Kilmann's workshop was a watershed in my understanding of the key aspects of culture change. Managers who expect to guide their organization to long-term survival and success must take this course."—J. Thomas Gruenwald, Head, Software Technology, formerly AT&T Bell Laboratories